Terms & Conditions

Welcome to www.pinkeepop.com (“Website”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. General Information

  • Website Owner: Pinkeepop Retails FZ-LLC (“Company”, “we”, “us”, or “our”)
  • Business Name: Pinkeepop Retails FZ-LLC
  • Address: Ras Al Khaimah, UAE
  • Email: [email protected]
  • Website: www.pinkeepop.com
  • Date: 14 Oct 2024

2. Products and Services

Pinkeepop Retails FZ-LLC sells sleepwear products designed for busy individuals. We offer products such as pajama set, nightgowns, and other related sleepwear items. All products listed on our website are subject to availability, and we reserve the right to modify or discontinue any product without prior notice.

3. Orders and Purchases

By placing an order through our website, you agree to the following:

  • Order Acceptance: All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, out-of-stock items or suspected fraudulent activity.
  • Order Confirmation: After you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of the order. Once your order shipped, we will send you a shipping confirmation email.
  • Pricing and Payment: All prices listed on our website are in AED (unless otherwise specified) and are subject to change without notice. Payment should be at the time of purchase via our available payment methods. We use secure third-party payment providers to process payments. We are not responsible for any issues or disputes with payment providers.
  • Shipping: We ship worldwide and will provide estimated delivery times at checkout. Delivery times may vary depending on your location and circumstances beyond our control (e.g., customs delays). You are responsible for any customs duties or taxes incurred during shipping.

4. Returns and Refunds

We offer a return and refund policy in line with consumer protection laws. Please review the following terms:

  • Eligibility: You may return products within 15 days of receiving them, provided they are unworn, unwashed, and in their original packaging with tags attached.
  • Return Process: To initiate a return, please contact us at [email protected] with your order details. We will provide instructions on how to return your item.
  • Refunds: Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to your original payment method, excluding shipping costs. Please allow up to ten business days for the refund to appear on your account.
  • Exchanges: If you wish to exchange an item for size or color, please return the original item following the return process and place a new order.

5. Intellectual Property

All content on our website, including text, images, logos, graphics, and product descriptions, is the property of Pinkeepop Retails FZ-LLC or its licensors and protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

6. User Conduct

By using our website, you agree to:

  • Comply with applicable laws: You must use our website in compliance with all applicable laws, including local, national, and international laws and regulations.
  • Respect our intellectual property: You may not misuse our website or attempt to access unauthorized areas of the Website.
  • Provide accurate information: When making a purchase, you must provide accurate, complete, and current information about yourself. Failure to do so may result in order cancellation or account suspension.

7. Limitation of Liability

To the fullest extent permitted by law, Pinkeepop Retails FZ-LLC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or the products sold through the Website. This includes but not limited to loss of data, profits, or business interruption. Our liability for any claim related to the use of the Website or the purchase of products limited to the amount you paid for the products in question.

8. Disclaimer of Warranties

We strive to ensure that all information on our website is accurate and up to date. However, we make no warranties, express or implied, regarding the accuracy, reliability, or completeness of the information provided. The Website and all content and services through it provided on an “as is” and “as available” basis. We refuse any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

10. Governing Law and Jurisdiction

These terms governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from the terms, or your use of the Website will be subject to the exclusive authority of the courts of Ras Al Khaimah, UAE.

11. Changes to Terms and Conditions

We reserve the right to modify or update these Terms at any time. Any changes posted on this page with the “Last Updated” date. Your continued use of the Website after the posting of any changes constitutes your acceptance of the modified Terms.

12. Contact Information

If you have any questions about these Terms or any aspect of your interaction with our website, please contact us at:

Thank you for shopping with PINKeePOP! We appreciate your business.